Privacy Policy
How Altas Holidays collects, uses, and protects your personal information.
Last updated: August 2026
1. Information We Collect
We collect the information you provide when applying for a service, including your full name, passport details, date of birth, nationality, travel dates, email address, WhatsApp number, and uploaded documents such as passport scans and photographs.
We also collect limited technical data (such as browser type and pages visited) to improve our services.
2. How We Use Your Information
Your information is used solely to review, optimize, and submit your visa or arrival card application, to process payments, and to communicate application updates via email and WhatsApp.
3. Document Handling & Security
Uploaded documents are handled confidentially by our visa specialists and stored using industry-standard security measures. We do not sell your personal data to third parties.
4. Data Sharing
Where required to fulfil your application, relevant details are submitted to the appropriate official government portal on your behalf. Payment data is processed securely by our payment providers (Stripe and PayPal).
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting our support team.
Mandatory Disclaimer
Legal & Policy Disclaimer: altasholidays.com is operated by Altas Holidays, House No 82, 1, 2 Floor Hammal Wada, Near Gulshan Hotel, Karivali Chowk, Bhiwandi, Thane, Maharashtra 421302, India (GSTIN 27BBMPA0407M1ZS). We are a private agency that assists individuals with applications for travel documents. We are not affiliated with, endorsed by, or connected to any government, official, or immigration authority, and we do not provide legal advice — we offer travellers specialised support with the application process for a private fee. Electronic visas and arrival cards can also be obtained directly from the relevant official government websites, where the government charges its own fees. Applying through us is optional; our service fee pays for our document review, submission, and support only — we do not collect any government fee.